Salesforce Jira Integration — Streamline Your Development Process

Integrate Salesforce with Jira to streamline your project management, collaboration, and software development process. 

Salesforce Jira Integration

What is Salesforce Jira Integration?

Salesforce Jira Integration enables the wide-ranging customer relationship management functions of Salesforce to join forces with the advanced project management features in Jira. This integration helps businesses gain visibility between teams, improve workflows across the organization and promotes better collaboration between sales and dev teams. Technology that combines these platforms can help an organization better respond to the needs of its customers and align development work with business outcomes.

what is salesforce integration

Key Benefits of Salesforce Jira Integration

Centralized Issue Tracking

Integration Sync issues, bugs, and feature requests from Salesforce to Jira automatically. With this integration, you have a single source of truth for all the info related to tracking a project so that your team members are always up to date with the best info.

Improved Collaboration

Foster collaboration between sales and development teams to enable them to work on a shared platform with the ability to sync data. When Salesforce and Jira are integrated, teams can communicate in a better way to resolve customer problems.

Real-Time Updates

Get updates in real-time on the status of issues and development tasks. Because of the integration, everyone is updated, and it allows you to respond faster to shifting customer needs and priorities.

Streamlined Workflows

Streamline the passage of information between Salesforce and Jira. You can even minimize manual data entry and improve efficiency by creating workflows that trigger actions in Jira when an event happens in Salesforce.

Improved reporting and analytics

Generate complete reports using data from Salesforce and Jira. Collaborate in project performance, analyze development status, measure sales effectiveness for well-informed decisions.

Common Challenges of Salesforce Jira Integration

Data Synchronization

Having correctly synchronized data between Salesforce and Jira on time is a tricky business. Integration Solutions: We provide end-to-end integration solutions to ensure the smooth transfer of data between systems whilst minimizing discrepancies.

Customization Needs

Every organization has its own way of developing things and managing projects. We design the integration to match perfectly with your needs, so that it can be as effective and efficient as possible.

User Training and Adoption

To get the best out of Salesforce and Jira together, users require proper training for successful integration. We train your teams to facilitate seamless adoption.

Security and Compliance

High Security: We all know that high security is needed for sensitive project data across platforms. The following integration keeps your data safe and adheres to industry standards by complying with certain regulations.

Our Integration Process

01

Discovery and Planning

Our process begins with understanding the requirements of your business, along with how you manage projects to create a specific integration approach between Salesforce and Jira.

02

Custom Configuration

We use our experts to configure for the integration according to your real-world needs, so that data can flow between Salesforce and Jira without hassle.

03

Data Mapping and Configuration

Sync issues, project details, and customer data directly from Salesforce to Jira accurately and trust project management.

04

Testing and Optimization

Thorough testing ensures the integration will function as intended, allowing your teams to perform without concern for every little hiccup.

05 (1)

Training and Go-Live

If you are looking for a longer training course to help your team, get on board with the integration, we have got you covered!

06

Ongoing Support

We do not stop at implementing solutions. We offer ongoing support and monitoring to resolve any issues and ensure your integration keeps functioning properly.

Why Choose Our Salesforce Jira Integration Service?

Expertise

Our extensive understanding of both Salesforce and Jira allows us to provide you with an integration that takes your project management and customer relationship capabilities to the next level.

Custom Solutions

By integrating with your own workflows and business processes.

Scalability

We provide solutions that scale your business, adding new users, features and operational requirements as needed.

Ongoing Support

We provide you with support continually, prioritizing the long-term success of your integration, adapted to your development and changing business needs.

FAQs

Our solution enables synchronization of Issues, bugs, and feature requests from Jira to Salesforce; Bugs and defects–worked on in Salesforce–from Salesforce to Jira; and Customer information for websites with an open Help Center or Community. 

Depending on the complexity of your organization, it can take anywhere from 4 to 10 weeks to integrate. 

Want to Streamline Your Development Process?

Get started with Salesforce Jira Integration and take the next step towards a more productive, seamless development environment!